Berrybrook Steam & Classics Privacy Policy
Berrybrook Steam & Classics (berrybrooksteam.co.uk) is part of Berrybrook Motors Ltd, Dawlish Road, Exminster, EX6 8DN. Berrybrook Motors Ltd also includes Berrybrook Morgan and Berrybrook Compacts. This privacy policy will explain how Berrybrook Steam & Classics (“we”, “us”, “our”) uses the personal data we collect from you when you use our website. It is applicable to our website visitors, our customers and any individual who contacts us.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- Payment
- What are your data protection rights?
- Cookies
- Privacy policies of other websites
- How to contact us
- Contacting the appropriate authorities
What data do we collect?
Berrybrook Steam & Classics collects the following data:
- Personal Identification information (Name, email address, phone number and postal address)
- Website usage data
- Payment information when using the checkout to place an order.
How do we collect your data?
Your directly provide Berrybrook Steam & Classics with most of the data we collect when dealing directly with us. We also collect data and process data when you:
- Place an order or purchase any of our services or products either online, over the phone, over email or in person.
- Fill out a contact form for us to contact you directly or when you subscribe to our mailing list via the online form.
- Comment or post on our website.
- Use or view our website via your browser’s cookies.
- All incoming and outgoing telephone calls to and from Berrybrook Motors Ltd (including Berrybrook Steam & Classics and Milbury Model Company) are recorded for training and monitoring purposes.
How will we use your data?
Berrybrook Steam & Classics collects your data so that we can:
- Process your purchase, contact you as needed for a smooth transaction and complete your order.
- Email you with website updates of vehicles newly listed for sale and the services we offer. We also contact our mailing list for promotional reasons.
- Contact you directly to inform you of any updates or changes made to the vehicles available for sale and the services we offer.
- We occasionally contact you for market research purposes.
- Recorded telephone conversations are retained for training and monitoring.
When Berrybrook Steam & Classics processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Berrybrook Steam & Classics securely stores your data at Berrybrook Motors Ltd, Dawlish Road, Exminster EX6 8DN.
Berrybrook Steam & Classics will keep you contact details indefinitely unless we are requested by you to erase it from our systems.
Marketing
We would like to send you information about products and services of ours that we think you might like, as well as those of Berrybrook Motors Ltd as a whole.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop us from contacting you for marketing purposes.
Online payment
We use Stripe for processing online payments and share the following information with them for this purpose:
- Name
- Address
- Phone
- City/State/Zip
- Unique payment identifier
- Payment provider identifier
To find out more about how Stripe stores and uses the date shared with them, please read their privacy policy here: https://stripe.com/gb/privacy
What are your data protection rights?
We would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request we complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to us processing your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer that data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]
Call us at: 01392 833301
Or write to us: Berrybrook Steam & Classics, Dawlish Road, Exminster, Exeter EX6 8DN
Cookies
To make sure our website functions correctly we use cookies.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to your needs. We only use this information for statistical analysis purposes.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Please be aware that deleting cookies will impact on the functionality of our website
Our site will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how.
Or you can visit www.allaboutcookies.org which contains information on how to remove cookies from all the major browsers.
This is a list of the cookies set by our website, and what each is used for.
Session hash – Used to authenticate users on the website.
Google Analytics – Used to understand how users navigate through our website, the service is provided by Google Inc. We then use the information gathered to compile reports to improve the functionality and user experience of our website. All information collected is anonymous.
Facebook (Visitor Action Pixel) – This allows user behaviour to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes.
Privacy Policies of other websites
The Berrybrook Steam & Classics website contains links to other websites, including other websites operated by us at Berrybrook Motors Ltd. This privacy policy applies only to this website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 2nd December 2021.
How to contact us
If you have any questions about our privacy policy, the data we hold on you or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: [email protected]
Call us: 01392 833301
Or write to us at: Berrybrook Steam & Classics, Dawlish Road, Exminster, Exeter, UK EX6 8DN
Contacting the appropriate authority
Should you wish to report a complaint or if you feel that we have not addressed you concern in a satisfactory manner, you may contact the Information Commissioner’s Office https://ico.org.uk
